How do I make an order? There are two main ways of ordering with MDC Designs: fill out one of our order forms or book an appointment to see the invitations in person and discuss your options. Please see the Order Process page for the order form and more detailed information.
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How long before my event should I order my invites? As all invitations are handmade, factors such as the quantity, invitation style, customized requests and the number of other orders we have will influence the timeline to completion. We recommend that you order your invitations at least 3 to 6 months in advance of your event. This is at least 1 month before you intend to send out your invitations.
Generally speaking, an order takes 4-8 weeks to complete. MDC Designs is a small company dedicated to making high quality unique invitations. We run on a first-come first-serve basis. We give clients longer production timelines the busier we become in order to ensure that all our project can be made to our exacting standards.
If your event is during the busy season of spring to fall you may wish to avoid the seasonal rush by reserving your time well in advance with a $50 deposit. You may contact MDC Designs before ordering to receive an estimate of your timeline.
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How many invitations should I order? When you have created your guest and announcement list, you will need to calculate the amount of invitations. There should be one invitation and response card for each couple (married or living together), pair of adult siblings who live together, family with children and single guest. Friends living in the same home together should each receive a separate invitation.
Add 5 to 10 extras for keepsakes, plus extra for additional last minute guests, invitations that are returned to sender due to the wrong address or invitations that get lost in the mail. It is a good idea to order these extra invitations at the time of your initial order to take advantage of volume discounts. As well, it may be 2 to 3 weeks for additional invitations.
Please note: You will be able to add invitations after you start date but subtracting invitations from your order will incur an excess materials charge.
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Is there a minimum order? We do have a minimum of 20 on each item that you order. However, we do not require you to order in groups of 25 like many other invitation designers do. You may order 21 or 232. Please note: for fully custom orders the minimum is 50.
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Do you mail out samples? We offer two options when it comes to samples. The first option is lets you order samples of our paper free of charge so that you can see the exact colour and texture of the material. To order paper samples see Paper Sample Order Form. The second option is to order complete samples of our invitations. You may order 2 samples for $12 plus PST. Shipping is included in the price. To order invitation samples see invitation sample form. Please note: Samples are sent regular mail, which is not trackable.
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Do you do rush orders? We try to accommodate these orders when possible, but factors such as the quantity, invitation style, customized requests and the number of other orders we have will influence the timeline. However, you can request, at no extra charge, for your envelopes to be mailed ahead of your invitations to give you plenty of time to address them.
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How much does shipping cost? Please see shipping chart.
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Do you ship internationally? At this moment, we ship only within Canada and the USA.
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Do you do custom designs? Yes, something completely original can be created to fit your unique personality. Please contact either by phone or e-mail and we can discuss your needs. From there the preference is to sit down together in person so that you can see and feel the many styles and paper options that you have. However, if you are not in the area or if you would prefer, we can work over the phone or by e-mail.
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Can I mix parts of one invitation with pieces of another? We can change any part of the invitation to fit your needs. We encourage creativity. We do not charge a fee to customize a design, but if you alter a design, it may also alter the price. Many of the papers that we use come in different colours. So, if you find something you like, it may be very simple to switch to that colour. We have hundreds of different papers so, even if there is no exact match there are many options. Please let us know your request before your initial order to make sure that we can assist you.
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Do you give out proofs? Proofs are a very important part of the process at MDC Designs. Proofs are provided in PDF format to show the chosen style. We understand that your words can look very different when seen in your font and layout and will not go to print until you approve your proof. We will make as many changes as needed to make it perfect for you.
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Do you make ceremony and reception stationery to go with the invitations? Yes, we often make thank you cards, menus, placecards, seating charts, table numbers and programs which coordinate with our invitations. All these items are available within our plantable invitation line as well.
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Are the invitations fully assembled? Yes, at MDC Designs we believe this is part of the service. All of our invitations come fully assembled. You are however, responsible for stuffing your own envelopes as you will still have to stamp or address the reply envelope.
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Are envelopes included with the invitations? The price of each of our invitations, reply cards and thank you cards includes one high quality envelope in either white or cream. If you wish to do a postcard style reply or thank you card we are happy to lower the cost of these items accordingly. We are an eco-friendly stationer therefore outer envelopes are only supplied upon request.
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Can you address my envelopes for me? Addressing your envelopes can be a long process when doing it by hand. MDC Designs will address both your invitation envelope and your reply envelope with the matching colour and font from your invitation. Depending on the font Postal Codes may be changed to block letters to conform with postal regulations. Prices for envelope printing is located on each price list.
Please note: in order to save time and avoid costly mistakes MDC Designs will only accept guest lists in electronic form. (ie: Word, Wordperfect, Excel, text format or access)
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Do you have a store that I can visit? No, we do not. One of the ways in which we are able to keep our prices lower is by not having a retail location. We have an online store on this website and we do encourage appointments if you are near the Burlington, Ontario location. In fact, this gives us more flexibility with our hours then if there was a retail location. Appointments are available most evenings and weekends. Contact us for more information.
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Do you sell wholesale? We offer a trade discount on our most popular DIY products to qualified businesses. Please Contact MDC Designs for more information.
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